Our Vision For SOCAP Australia to be acknowledged as the principal member-based community for Consumer Affairs Professionals in Australia, by becoming nationally recognised for its thought leadership in consumer affairs and the networking opportunities it provides its members.
Our Mission SOCAP Australia's mission is to develop the consumer affairs professional, foster thought leadership in consumer affairs and provide value to members.
Our Values Outstanding Service - care and focus on our member's needs Honesty - in everything we do Empowerment - in self and in others Excellence and Respect
The SOCAP Symposium is the forum that brings together consumer affairs experts from big and small businesses, and caters for consumer affairs and service professionals in Australia and New Zealand.
Calendar Of Events Our calendar of events provides links to upcoming seminars, training and conferences for consumer affairs professionals.
AS ISO 10002 The Australian standard guidelines for complaints handling in organisations - provides a roadmap for complaint handling.
SOCAP Australia would like to thank the following sponsors for their support:
Suite 205, 757 Bourke Street DOCKLANDS VIC 3008 P: 03 8687 9060 | F: 03 8687 9063 | E: socap@socap.org.au
Outstanding Service - care and focus on our member's needs
