SOCAP Australia will be the pre-eminent association for Consumer Affairs Professionals in Australia, by becoming nationally recognised for its thought leadership in consumer affairs and the networking opportunities it provides its members
SOCAP Australia's mission is to develop the consumer affairs professional, foster thought leadership in consumer affairs and provide value to members
Outstanding service, care and focus on our members' needs; Honesty in everything we do; Empowerment, in self and in others; Excellence and Respect
Thank you to all delegates and speakers who attended our 20th Anniversary Symposium. Thanks to you the event was a great success and we now ask that you please leave your feedback so we can incorporate your suggestions in the planning for next year...
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Congratulations to our Rising Stars SOCAP Australia is delighted to announce joint winners of our inaugural Rising Star award, Lisa Lai of Ansell and Simon Tracy of NRMA.
Managing Difficult Customer Behaviour Practise a range of helpful tools via interactive exercises plus have the opportunity to exchange experiences and knowledge about managing challenging customer behaviour.
Social Media Webinar Why get involved in social media? Because your customers are already talking about you!
