Join a thriving community of 720+ influential consumer professionals, who view professional complaint handling and prevention, not only as a competitive advantage in business, but as simply the right thing to do. Click through to learn about membership
Part of an international network, SOCAP Australia prides itself on providing members with access to complaint training, professional development, networking opportunities and other tools to achieve best practice in customer complaints handling, complaints prevention and consumer affairs.
Creating momentum for sustainable business, fair outcomes for consumers and helping to prevent and handle complaints
Do you work in complaints? Do you count dispute resulution, or even consumer policy as part of your skill set? Or perhaps you work at the pointy end of customer service? Why not join 200+ consumer professionals from around Australia and beyond for a two and a half day professional development program with great networking opportunities to support you in your role. The 23nd Annual SOCAP Australia International Symposium is said to be the most senior gathering and the longest running event of its kind.
Got a product or service for the industry? Live chat, case management software, contact centre products, professional support products.............We invite you to sponsor or exhibit. Contact firstname.lastname@example.org or 03 8102 9104.
Join a thriving community of 720+ influential consumer professionals, who view handling consumer issues well, not only as a competitive advantage in business, but simply the right thing to do. Click through to learn about membership