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Working together for better complaint management

Join a thriving community of 750+ influential consumer professionals, who view professional complaint handling and prevention, not only as a competitive advantage in business, but as simply the right thing to do.   Click through to learn about membership

Part of an international network, SOCAP Australia prides itself on providing members with access to complaint training, professional development, networking opportunities and other tools to achieve best practice in customer complaints handling, complaints management and consumer affairs.

Call us 03 8102 9104 or email



It's not too late to book! SOCAP Symposium

24th Annual SOCAP Australia International Symposium

Where complaints and consumer professionals network, learn, share and be inspired!
Sponsorship and exhibition enquiries welcome - or phone us 03 8102 9105




Complain Workshops & Training

Complaints Workshops & Training



CCR14 Crisis & Consumer Response

CCR14 Crisis & Consumer
Response Data Breach
- 23 May in Sydney


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