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You are here: Home > About us > What is SOCAP Australia?

What is SOCAP Australia?

The Society of Consumer Affairs Professionals Australia SOCAP Australia is the network for consumer professionals. Part of an international network, SOCAP Australia prides itself on providing members with whitepapers, networking opportunities and other tools to achieve best practice in complaints handling, complaints prevention and consumer affairs.

SOCAP Australia brings together a diverse group of people who share a vision of building sustainable relationships with consumers based on trust, fairness and transparency. As a member of the network for consumer professionals, you will be part of a group committed to creating and maintaining customer loyalty, with a focus on sharing knowledge, insights and information.

Established in Australia in 1991, SOCAP has been instrumental in encouraging excellence amongst professionals working in the fields of regulation, complaint handling, dispute resolution, service charters and customer service delivery.

SOCAP members are sometimes described as the super heroes of the business world as they work to solve problems. For information on why you might consider joining click through to our membership pages or click on the image below.


To speak to us call the SOCAP office on 02 8095 6426.

Should you have any further questions please email us.

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