SOCAP Australia provides professional development for consumer professionals. Become the expert in your organisation for customer complaints handling and dispute resolution. Explore the training catalogue for specialised training, workshops, webinars and seminars for managers, team leaders and frontline staff.
We hold regular workshops in Sydney and Melbourne. Additionally we program one or two activities each year in Canberra, Brisbane, Perth and Adelaide. We are talking with our members in other locations such as New Zealand to find out how we might deliver programs in their locations too.
Is your organisation located outside of Sydney or Melbourne?
Are you interested in a particular workshop?
Do you have have ten or more participants interested in attending?
Then please contact us to discuss coordinating a workshop in a location near you.
Join a thriving community of influential consumer affairs, complaints prevention and complaints handling experts. Handling consumer issues well, is not only a competitive advantage in business, it's simply the right thing to do.
Please click here to see our terms & conditions (cancellation and privacy policies, multiple booking and travel discounts)
Should you have any further questions please email us.