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You are here: Home > Events & Training > Education & Training > SOCAP Training Workshops and Events

SOCAP Australia provides professional development for consumer professionals.  Become the expert in your organisation for customer complaints handling
and dispute resolution. Explore the training catalogue for specialised training, workshops, webinars and seminars for managers, team leaders and frontline staff.


Explore our Online Training Catalogue

We hold regular workshops in Sydney and Melbourne. Additionally we program one or two activities
each year in Canberra, Brisbane, Perth and Adelaide. We are talking with our members in other locations such as New Zealand to
find out how we might deliver programs in their locations too. 

  • Is your organisation located outside of Sydney or Melbourne?
  • Are you interested in a particular workshop?
  • Do you have have ten or more participants interested in attending?

    Then please contact us to discuss coordinating a workshop in a location near you.

Details of all events and workshops are in our Online Training Catalogue




25th Annual SOCAP Australia International Symposium

  • INNOVATION INSIGHT IMAGINATION  - Changing the World of Complaint Management

Where complaints and consumer professionals network. Learn, share, network and be inspired!

Early Bird registrations open now  - register online now from the Symposium Registration page for super savings or call the SOCAP office on 02 8095 6426.

Sponsorship and exhibition bookings now open - or phone us 02 8095 6427

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Become a SOCAP member
Save money on training workshops!
Individual and Corporate Memberships available. 

Join a thriving community of influential consumer affairs, complaints prevention and complaints handling experts. Handling consumer issues well, is not only a competitive advantage in business, it's simply the right thing to do.

 contact us


Please click here to see our terms & conditions (cancellation and privacy policies, multiple booking and travel discounts)

Should you have any further questions please email us.

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