SOCAP Australia Board

Diverse industry experts, governing in best practice

The SOCAP Board of Directors is comprised of 13 members, elected from a range of industries and backgrounds to ensure SOCAP is guided by excellence.  Current Directors were elected at the SOCAP Australia AGM on 20 August 2020.

 

President

Don Wilson

Strategy and External Engagement Senior Lead, Complaints and Vulnerability
Telstra
NSW

 

Incoming Vice President

Lisa Quinn

Manager, Customers and Community Affairs,
Business Services ICON Water
ACT

 

Outgoing Vice President

Dini Soulio

Commissioner,
Consumer and Business Services SA
SA

 

Public Officer & Company Secretary

Melanie Lawrie

Dispute Resolution Manager, Customer Market Operations
AGL
VIC

 

Treasurer

Andrew Taylor

Executive Director
Active Engagement
NSW

 

Board Member

Kassandra Hochwallner

Customer Advocacy Manager, Queensland Urban Utilities
QLD

 

Board Member

Peter Plustwik

Senior Manager, Customer Advocacy,
Allianz Worldwide Partners
QLD

 

Board Member

Juliette Mansted

Executive Manager, External Customer Relations, Group Customer Advocate
Suncorp
VIC

 

Board Member

Andy Rodger

Director Stakeholder Relations, Information, Intelligence & Communications
Inland Revenue, NZ

 

Board Member

Prof Tania Sourdin

Dean of Law
Newcastle University
NSW

 

Board Member

Graham Humphreys

Director

NDIS Quality and Safeguards Commission
NSW

 

Board Member

Chris Wheeler

Chris Wheeler Consulting
NSW

 

Board Member

Andrew Gavrielatos

Executive Director
Community Engagement Better Regulation Division
NSW Department of Customer Service

 

SOCAP CEO

Fiona Brown

Chief Executive
SOCAP Australia