Symposium Snack Size - Corporate Booking

Start Date
19 August 2020
End Date
25 November 2020
Virtual Event
Contact Name
SOCAP Australia
Contact Phone
Contact Email

Six pack - $1540 for up to 4 team members from one company attending all six sessions

Symposium Snack Size
Unusual times call for unusual methods.

Enjoy Symposium Snack Size

Six snack size Symposium sessions to keep you moving through the Complaints Management Crossroads.

In a year of unprecedented upheaval and change for all and managing consumers and complaints and escalating vulnerabilities, stay informed on how you can deliver best practice service for your consumers, your team and yourself.

Six one hour sessions
Get the six pack, or 
buy a single serve

Six pack - $1540 for up to 4 team members from one company attending all six sessions
Single Serve - $199 per person attending single sessions 

Sessions available live and on demand.

Keynote 1: 22 July 2020, 3.00pm - Speaker: Mark Carter
Complaint Professionals Adapting for the Digital Age: Leveraging self worth to add value

Keynote 2: 19 August 2020, 10.30am - Speaker: Bernard Salt, AM 
Crossroads for Complaints Handling - What is the new normal after COVID-19?

Keynote 3: 16 September, 2020, 1030am - Speaker: Dr. Catriona Wallace
AI and Ethics - How customers can navigate good and bad robots

Keynote 4: 14 October 2020, 10.30am - Speakers: Michelle Bagnall CEO, RACQ Bank, Gary Dransfield, CEO Suncorp Insurance, Linda Mellors, Managing Director and CEO, Regis Aged Care
The CEO Panel - Working through COVID-19 to build a better business

Keynote 5: Wednesday, 11 November, 2020, 10.30am - Speaker: Inspector Corey Allen, APM
Understanding the Back Story to Change Lives and Support Vulnerable Consumers

Keynote 6: Wednesday, 25 November, 2020, 10.30am - Speaker: Victoria Whitaker, Partner, Risk Advisory, Deloitte
COVID-19 Recovery Steps for Business and Consumers

Symposium Snack Size Program
* SOCAP Australia reserves the right to make changes, amend or cancel any of the above details at any time.

Click Register Now below for Six pack bookings- $1540 for up to 4 team members from one company attending all six sessions

Click here to register for Single Serves - $199 per person attending single sessions 

You will receive your unique link to access the session via zoom, 7 days prior to each scheduled date