SOCAP It's Time to Talk - R U OKAY DAY - Fiona Brown and Psychologist Paula Ross discuss tips for starting conversations and checking in with yourself

Paula Ross facilitates the program, Daily Habits for Resilient Complaint Handlers - Manage Stress and Prevent Burnout

 

SOCAP It's Time to Talk - Fiona Brown and Professor Tania Sourdin discuss the key learnings from the SOCAP Australia UoN ROI of Effective Complaints Management: Public Sector Organisations