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Why is the concept of ‘uncommon humanity’ important to RACQ Bank?

Wednesday 14, Oct 2020

Amidst the current onslaught of the COVID-19 pandemic, the idea of unusual humanity has sprung up out of recognition that we must respond as one and that we are better off being united, kind and empathetic with everyone, not just those in ‘our tribe’. 

In last week’s SYMPOSIUM SNACK SIZE CEO Panel, Michelle Bagnall, CEO RACQ Bank spoke about how they have been drawing on this idea of treating others how we would like to be treated, and intentionally equipping their teams to proactively and skilfully reach out to members to see if they are okay and how RACQ can support them.